You can't always rely on luck. But you can always rely on MINI. If you have an accident, call our Hotline straightaway and we’ll look after everything – from contacting the police to organising a replacement car. We’ll even report the incident to your insurance company and make sure your MINI is repaired at an approved MINI workshop. And we’re available 24/7, so you can get back on track as quickly as possible.
Stop the engine. Turn on your MINI's hazzard lights and set up your warning triangle.
Make sure you are as visible as possible.
Exchange contact details with third parties.
Try not to worry. As long as you’re OK, we’ll make sure your MINI is too.
Fast, free help round the clock.
Notifying the police (if necessary).
Organisation of a free towing service to the scene of the accident (if necessary).
Provision of a replacement vehicle (hire car – the cost of this is normally covered by your insurance company).
Notification to your preferred MINI dealer.
Submission of an initial report to your insurance company.
Management of invoicing and claims settlement with insurance companies.
Service available for the life of your MINI.
Getting you going again.
We know how much your MINI means to you. So we’ll set about getting it up and running as quickly as we can. Our professional technicians fix it in line with sky-high MINI quality standards, using state-of-the-art equipment and MINI Original Parts. It’s the only way to guarantee that your MINI remains the 100% genuine article.